Tech Tip of the Week

Are you a Facebook user? Facebook recently enabled the option for you to use HTTPS (encryption), which should drastically increase security for users. To change the setting in your account, log in to Facebook and go to Account > Account Settings > Account Security. Select the Browse Facebook on a secure connection (https) whenever possible check box, then click save.

Tech Therapy recommends this option to all users, but especially those who browse from work, coffee shops, airports, or other public Wi-Fi provider.

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Network Health

Network Wellness

If you’re like most people, you go to the dentist twice a year for a cleaning and checkup—proactive, preventive care. And we’re sure you know that because of those regular cleanings, you often get a clean bill of health. You probably also know someone who skipped those checkups and faced a painful and costly situation. We hear all the time how preventive health saves time, money, and anxiety. Your business network is no different.

So why would you wait until you face a painful downtime emergency to think about your network’s health? With proactive, preventive care you can avoid problems before they occur instead of suffering downtime when your network goes down. Even a few short hours of downtime can be devastating to your business as well as your bottom line.

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Network Connectivity Troubleshooting - Part One

To most computer support persons, having problems connecting to the internet via a home router and a high-speed connection is not a major issue. However, for those who do not understand some basic technology concepts, solving connectivity problems will be a struggle. The following will give you some tips of where to look for network connectivity problems and how to perform some basic troubleshooting tasks.

Most of the initial steps of this process are common-sense and incredibly basic, but you would be surprised at the number of calls to help desks that are solved simply by having someone turn on a power switch or plug in a cable to a device!

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Network Connectivity Troubleshooting - Part Two

This is part two in this series for troubleshooting your network connectivity. Confirming the connectivity with the internet was the focus of the first three steps in our process. We now continue with the remaining steps to help you discover what the problem with your internet connection might be.

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Managed Service Providers Help You With Network Monitoring

Many small businesses rely on the networks within their organization. Can you imagine your business without the network which connects you to each of your team? Network monitoring is necessary for ensuring your network remains operational and functioning as it should in order for your business to carry out its daily activities.

What is Network Monitoring?

Network monitoring is a process that alerts business owners and key people to any problems that might occur over the network. It can also be used to keep track of supplies for printers, how much hard drive space is remaining, and notify you when you're running out of space, as well as software installations or uninstalls.

Network monitoring solutions can alert you when changes to the network require action, and assist you with the actions to ensure the problem is resolved quickly. Most problems with networks can be handled pro-actively, which means there is no need for the network to go “down,” or become unusable when the network is being monitored effectively.

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